APPROACH

                              We achieve this by

                              • Using data processing and augmentation techniques
                              • Developing solutions using transfer learning on high performing base models
                              • Leveraging top explainable AI models
                              • Adding business insight layer on solution outcomes

                              KEY BENEFITS

                              • Client was able to identify the training sessions that had maximum distractions
                              • Within a training session, content with maximum distractions were identified

                              RESULTS

                              • 50+ Client redesigned over 50 training sessions to make the content better
                              • 1M$ Impact – Better Associate Focus in training expected to improve customer service.

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