APPROACH
To solve this problem, we leveraged Sancus to –
- Cleanse the contact database & create a single version of truth using ML algorithms and custom feature generation based on the contact name, email address and company
- Synced the cleansed contacts with the right customers to create a contact database that served as a master dataset for effective execution of marketing campaigns
KEY BENEFITS
- Cleansed and accurate data allowed the client to understand priority contacts to be targeted
- The marketing team of the client was able to tailor its marketing campaign and reach out to the right contacts for priority firms
RESULTS
- 5% increase in click-through rate of marketing campaign emails due to the ability to target the correct contact
- 2% increase in renewal revenue for subscription business driven by the increase in click-through rate